Whether you have a question about an order, need help setting up your weekly list, or want to know more about our delivery windows, you are in the right place. Browse the topics below or reach out to our team directly.
Whether you need help with a delivery window, a substitution, or setting up your usual list, our team is here during store hours. Reach out through the channel that suits you best.
Our team works from the store floor, so you can always ask about stock, product origins, or delivery coverage in person.
8328 Opperman Harbors Suite 141For questions about an existing order or help choosing a delivery slot, call us directly. Email works well for longer queries or list requests.
Our shopping floor and delivery dispatch follow the same schedule, so you can plan your order around these times.
Whether it's a question about a delivery window, a substitution on your order, or help finding a specific product, there's a straightforward way to reach us. We keep response times realistic and make sure you're not stuck waiting.
Most questions about orders, stock, or delivery areas are answered quickly. For anything more involved, our team follows up personally.
For urgent questions about an order that's on its way or a time-sensitive issue, a quick call works best.
+27 57 104 9480Mon–Sun, 7:00–20:00
For order details, product questions, or feedback that doesn't need an immediate answer, drop us a line.
info@friendsupermarket.comWe reply within one business day.
During busy hours, phone wait times may be a bit longer. Email is usually the fastest way for non-urgent matters.
Looking for quick answers on delivery areas or how substitutions work?
Browse the FAQ or contact us directly